Terms & Conditions
These Terms and Conditions govern your use of Tronweb’s website, mobile applications, and other digital platforms, as well as any products or services provided by Tronweb. Please read these terms carefully and ensure that you understand them fully before using our services.
By using Tronweb’s services, you agree to be bound by and comply with these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services. Your use of our services constitutes your acceptance of these Terms and Conditions, and you agree to abide by them in all your interactions with Tronweb.
If you have any questions or concerns about these Terms and Conditions, please contact us at support@tronweb.co before using our services.
User Accounts
- Account Creation: To access and utilize specific services offered by Tronweb, you may be required to create a user account. When creating your account, you agree to provide accurate, complete, and up-to-date information. You are responsible for maintaining the accuracy of your account information and promptly updating it if there are any changes.
- Confidentiality: You are responsible for maintaining the confidentiality of your account login credentials, including your username and password. You must not share your account credentials with others or allow anyone else to access your account. You are solely responsible for any actions or activities that occur under your account, whether or not you have authorized them. If you suspect any unauthorized access to your account, please notify us immediately at support@tronweb.co.
- Security: You agree to take appropriate security measures to protect your account and to prevent unauthorized access. Tronweb will not be liable for any losses or damages arising from unauthorized access to your account due to your failure to maintain the security of your account information.
- Account Termination: Tronweb reserves the right to suspend or terminate your account, at its discretion, if it believes that you have violated these Terms and Conditions or engaged in any unauthorized or fraudulent activities. You may also request the termination of your account at any time by contacting us.
- Age Restriction: You must be at least 18 years of age or the age of legal majority in your jurisdiction to create an account with Tronweb. If you are creating an account on behalf of a legal entity, you represent that you have the necessary authority to do so.
Payment & Billing
- Payment Obligation: By using Tronweb’s services and making purchases through our platform, you agree to pay all fees and charges associated with the services or products you select and purchase. These fees may include subscription fees, product costs, transaction fees, and any applicable taxes.
- Payment Methods: Tronweb accepts payments through various payment methods, which may include credit cards, debit cards, electronic wallets, or other secure payment methods. You agree to provide accurate and complete payment information and authorize us to charge the specified payment method for the total amount of your purchase, including any applicable fees and taxes.
- Billing and Invoices: Depending on the nature of the services or products you purchase, you may receive billing statements or invoices. These documents will detail the charges associated with your purchases. It is your responsibility to review these documents and report any discrepancies or issues promptly.
- Subscription Services: If you are subscribing to a service with recurring payments, you authorize Tronweb to automatically charge the payment method on file for the recurring fees at the specified intervals, unless you cancel your subscription in accordance with our cancellation policy.
- Refunds: Refund policies for specific products or services may be provided separately. Please review the applicable refund policy to understand the conditions under which refunds may be issued. Tronweb reserves the right to issue refunds or credits at its discretion.
- Payment Disputes: If you believe there is an error or unauthorized transaction related to your payment, please contact our customer support team at support@tronweb.co to address the issue. We will investigate and resolve payment disputes in accordance with our policies.
- Currency: All payments and transactions are processed in the currency specified on our platform. You are responsible for any currency conversion fees or charges that may apply if you make payments in a different currency.
Intellectual Property
Limitation of Liability
- No Warranty: You acknowledge and agree that your use of Tronweb’s services is at your own risk. We provide our services “as-is” and “as available” without any warranties, representations, or guarantees of any kind, either expressed or implied. Tronweb disclaims all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
- No Liability for Damages: To the fullest extent permitted by applicable law, Tronweb, its affiliates, directors, officers, employees, agents, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, arising out of or in connection with your use of our services.
- No Liability for Third-Party Actions: Tronweb is not responsible for any content, actions, or conduct of third parties, including other users, advertisers, or external links. You acknowledge and agree that Tronweb shall not be liable for any such content or actions.
- Total Liability: In no event shall Tronweb’s total liability to you for all claims, whether in contract, tort (including negligence), or otherwise, exceed the amount paid by you, if any, for accessing or using our services during the twelve (12) months preceding the event giving rise to the liability.
- Applicable Law: Some jurisdictions do not allow the exclusion or limitation of certain warranties or liability for incidental or consequential damages. Accordingly, some of the limitations set forth in this section may not apply to you. In such cases, our liability will be limited to the fullest extent permitted by applicable law.
- No Liability for Interruptions: Tronweb shall not be liable for any interruptions, delays, or technical issues that may affect the availability or accessibility of our services, including but not limited to server downtime, maintenance, or unforeseen circumstances beyond our control.
Termination
- Termination by Tronweb: Tronweb reserves the right, at its sole discretion, to terminate or suspend your user account and access to our services at any time and for any reason, including but not limited to violations of these Terms and Conditions, misconduct, fraudulent activities, or any other actions that may harm Tronweb, its users, or third parties. Such termination may be immediate and without prior notice.
- Effect of Termination: Upon termination of your account, you will no longer have access to our services, and any data associated with your account may be deleted or retained at Tronweb’s discretion. Tronweb shall not be liable to you or any third party for any consequences resulting from the termination of your account.
- Survival: Sections of these Terms and Conditions that, by their nature, should survive termination (including, but not limited to, the “Intellectual Property,” “Limitation of Liability,” “Indemnification,” and “Governing Law and Jurisdiction” sections) shall continue to apply even after termination.
- Your Termination Rights: You have the right to terminate your account at any time by following the account closure process provided by Tronweb. Please note that certain information may be retained as required by applicable laws or for legitimate business purposes.
Governing Law
These Terms and Conditions, as well as your use of Tronweb’s services, shall be governed by and construed in accordance with the laws of Nigeria. Any disputes or claims arising out of or relating to these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts located within Nigeria.